SAP CS
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Syllabus
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Customer Service
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CS Integration with Other Modules
- CS – SD Integration
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Organizational elements in Customer service Module Using the Standard Controls
- Master data in Customer service
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Service Notification
- Repair Order
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Annual Maintenance Contract Process
- Contracts
- CS – QM Integration
- CS – FI Integration
- CS – CO Integration
- CS – PP Integration
- CS – MM Integration
- CS – HR Integration
- Installed Base Management
- Functional Location
- Equipment
- Serial Number Management
- Work Centre
- Cost Centre
- Activity
- Activity Pricing
- Warranty & Types
- Status Profiles
- DIP Profile
- In-House Repair Process
- Service Order
- Resource Related Billing
- Repair-At-Site Process
- Service Notification
- Service Order
- Resource Related Billing
- Task Lists
- Maintenance Plan
- Third Party Repair Process
- Service Notification
- Service Order
- Resource
