SAP CRM Technical


SAP CRM is probably the best customer management tool out there. CRM stands for customer relationship management and that’s exactly what SAP CRM does. Let’s face it. For any business to succeed, it is extremely important to have a good relationship with customers for them any business exists and because of them the businesses thrive. So a successful business venture can never be created out of a broken down customer management system. But how do you do it? That’s where we come in. Here at sap online training we provide you the fullest and the best training you can get for SAP CRM Technical. We prepare you to handle all kinds of customer relationship issues with ease, so that both you and the organization you may work for can move ahead in tandem.

If you have any doubt about our expertise in this field just take a look at the syllabus for SAP CRM technical below which has been prepared by our experts. The syllabus is exhaustive and covers all important points of SAP CRM. So come onboard and let us prepare you for a bright future.


  • Overview of SAP CRM
      Architecture and evolution of SAP CRM
      Functionality overview of SAP CRM
      CRM Business Partner Master data
      CRM Product Master Data
      Business Transaction customizing
      SAP CRM 7.0 Ehp 1 Features
  • Introduction to OOABAP
  • Business Transaction Programming/ One order Framework
      Function Modules for Reading Business Transactions
      Identifying relevant FM
      Coding using the FM
      Function Modules for Modifying the Business Transactions
      Identifying relevant FM
      Coding using the FM
      Function Modules for saving Business Transactions
  • Error/Message Handling
      Message Logging FMs
      Programming using Messaging FMs
      Logging the messages
      Searching for messages
      Deleting the messages
  • Business Addin s in CRM and Programming BADI
      Techniques for Finding Appropriate BAdi
      Implementing a BADI
      Action Profile BADI
  • Introduction to Business Server Pages
      Architecture of Business Server Pages
      Components of a Business Server page
      Business Server Page
      Page with flow logic
      Page Fragment
      Navigation structure
      Application Class
      MIME Objects
      Page Attributes
      Event Handlers
      BSP Programming models
      Basic Model
      MVC approach
      Debugging BSP Applications
  • CRM Web UI Basics CRM 7.0
      UI Concepts
      Web UI Architecture
      Business Roles customizing
      Navigation Bar customizing
      WebUI Component Work bench
      WebUI Component Concept
      Elements of WebUI Component
      Component Controller
      Custom Controller
      View Controller
      Context nodes
      Runtime Repository
      UI Configuration/ personalization
      Enhancing webUI components
      Transaction launcher
      GUI Transactions
      URL - Non BSP
      URL - BSP
      Logo Customizing
  • CRM Web UI Technical CRM 2007
      GENIL Model Browser
      GENIL BOL Browser
      Component Context
      View Context Class
      Context Nodes
      Getter and Setter Methods
      BOL Programming Basics:
      Objects in BOL Programming
      Classes and Interfaces in BOL Programming
      Setting UP BOL Service
      Accessing Component Sets and Components
      Query execution - Query Services
      Accessing the BOL entities/Fields
      Using BOL Collections
      BOL Transaction Programming
      Creating Transaction entities
      Accessing Transaction entities
      Modifying Transaction entities
      Defaulting the field values
  • Creating a Custom Component
      Creating a view
      Making a view Configurable
      Creating a View set
      Creating a context node
      Event Handlers
      Inbound and Outbound Plugs
      Navigation maintenance

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